SysMaster Adds IVR Server and Multi-Routing Functionality to its VoIP Gateway

March 10, 2003
Emeryville, CA

SysMaster Corporation, a leading provider of Voice-over-IP and networking solutions for the enterprise, announced today that it has added advanced IVR server and Multi-Routing functionality to its VoIP Gateway. Both features make the SysMaster VoIP Gateway a unique product in the VoIP industry.

SysMaster IVR Server is a state of the art Multi-Lingual IVR server that supports over 10 languages and Multilanguage prompts. All server voice menu files are fully customizable and can be stored either locally or remotely. In addition to standard features, the IVR server also offers advanced functionality, such as selective language retrieval based on the IP address of the requesting party. When integrated with SysMaster VoIP Gateway, the IVR server allows easy implementation of customized languages and prompts based on reseller batches.

The Multi-Routing functionality enables SysMaster VoIP Gateway to support unlimited number of call routes allowing the creation of unlimited number of inbound and outbound dialing plans. Those plans can be bound to PSTN lines, inbound Network IP Addresses/Network Segments, or inbound end-points. In addition, the dialing plans can be time based to support Time-of-the-Day and Least Cost Routing (LCR).

“Adding IVR and Multi-Routing functionality makes our VoIP Gateway unique in the industry and allows our customers to build less complex VoIP infrastructure,” said Michael Fahey, SysMaster Director of Sales. “Ultimately it is our customers who reap the benefits of simpler VoIP infrastructure as they experience lower maintenance costs, higher system reliability and greater revenue generating capability”.

About SysMaster Corp.

SysMaster Corp. is a leading provider of Voice-over-IP and networking solutions for the enterprise. With core strengths in technology, SysMaster’s mission is to deliver robust and innovative products that empower enterprises with the very latest advances in networking and Voice-over-IP capability. All SysMaster products are engineered to work together, enabling seamless deployment across enterprises and beyond. SysMaster Corp. is headquartered in Emeryville, CA. For more information call 1-877-900-3993 or visit

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