SysMaster Releases New Version of its Norfa Broadband Communication Services Platform

EMERYVILLE, CA - April 28, 2005 - SysMaster Corporation, a leading provider of integrated VoIP solutions for carriers, service providers and enterprises, announced today a new release of its Norfa broadband communication services platform. The new product version 2.3.0 introduces a number of features designed to enhance service provisioning and improve user/system interaction.

Norfa is an advanced broadband communication services platform that enables subscribers to take full advantage of both traditional and new generation telephony services and access them via Internet from any location. Norfa delivers ten services, including IP Centrex/IP PBX, Voicemail, Conference, Web Conference and Desktop Sharing, Follow-me/Global Roaming, Virtual Fax, Virtual Office, Class 4 Service, Callback, and SMS Messaging. The product provides universal interfaces to third-party equipment utilizing SIP, H.323, MGCP, SS7, ISDN/PRI, GR-303, CAS and MFC/R2 protocols.

NORFA is the representation of one unified and integrated consumer solution for the next generation VoIP and telephony services. The solution has been developed solely by SysMaster engineers and contains 100% SysMaster manufactured equipment and software. No other third-party manufactured devices were used to develop this highly integrated telephony platform. NORFA provides universal interfaces to third-party equipment utilizing SIP, H.323, MGCP, and SS7 over IP VoIP Protocols, as well as ISDN/PRI, CAS, SS7, GR-303, and MFC/R2 PSTN protocols.

Norfa ver.2.3.0 offers a number of new features designed to enhance service provisioning and improve user/system interaction. Key features introduced in version 2.3.0 include: 100% Customizable CRM Web Sites, Click-to-Talk Functionality, Virtual Extensions, Referrals Reports, Five Step Signup Procedure, Emergency and E.911 Profiles, Multiple Credit Cards Management, Auto Service Signup, LNP Procedures, Virtual Office Hunt Groups, Service Signup Management, Signup Plans and Packages, Missed Calls List, Call History Download, and CRM Emergency Profile Management.

"After successfully introducing Norfa in the summer of 2004, we have received valuable product improvement suggestions from customers," said Michael Fahey, SysMaster Director of Sales. "We used that feedback to guide our product development efforts and today we are able to offer customers a more sophisticated VoIP system that is extremely easy to operate. With Norfa ver.2.3.0, our customers can launch fully-integrated and service-rich broadband offerings in a matter of weeks with little development and learning overhead."

For further information about SysMaster’s Norfa product, please visit

About SysMaster Corp.

SysMaster Corporation is a leading provider of integrated Voice-over-IP solutions for carriers, service providers and enterprises. SysMaster solutions are based on two core platforms – VoiceMaster, the industry’s leading real-time billing and call-routing platform, and SysMaster Advanced Gateway, a highly scalable and functional platform for delivering VoIP services across PSTN and IP-based networks. SysMaster solutions based on those platforms enable companies to cost-effectively deploy and manage multiple VoIP services, including Class 4 Service, IP PBX, IP Centrex, Virtual Office, Voicemail, Conference, Follow-me, and Callback. SysMaster Corporation is headquartered in Emeryville, CA. For more information call 1-877-900-3993 in the US, 1-510-420-8837 outside the US, or visit

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