VoiceMaster^® VoIP Billing

Product Overview

VoiceMaster^® is the industry’s leading VoIP billing engine which empowers service providers with all necessary tools to successfully implement a wide variety of business models. The product features advanced VoIP billing capabilities, carrier grade robustness and high scalability to meet the needs of both emerging and established telecoms and service providers. With unlimited call billing capabilities, VoiceMaster^® enables providers to fine-tune their service offerings and capture the most lucrative market segments.

Standard and Advanced VoIP Billing Functionality

VoiceMaster^® offers both standard and advanced VoIP billing functionality which enables service providers to fine tune their business models and attract the most lucrative customer segments. VoiceMaster^® supports traditional call billing methods, such as initial time charges, sample interval charges, per call charges and advanced VoIP billing methods, including peak/off-peak, FlagFall, progressive billing and others.

Advanced Management of Class 4 Service

VoiceMaster^® features complete set of tools for managing class 4 service. The product can generate unlimited number of PIN batches, manage PIN activation, deactivation and expiration, impose call restrictions based on dialed number prefix, restrict maximum call time, and others.

Multiple Authentication Methods

VoiceMaster^® comes with integrated state-of-the-art RADIUS server which supports multiple user authentication methods. Depending on the business model implemented by a particular service provider, VoiceMaster^® can authenticate users by their ANI, DNIS, PIN, IP address, tech-prefix, user name or a combination of those methods.

Selection of Call Legs for VoIP Billing Purposes

With VoiceMaster^®, providers have the option to specify which call signals (call legs) should be used for rating and billing purposes. Because in a typical VoIP environment the equipment exchanges multiple call signals before establishing a connection between two parties, such unique functionality enables providers to better match revenues and expenses and improve profitability.

Real-time Monitoring and Alerts

To ensure early diagnostic and timely problem resolution, VoiceMaster^® offers comprehensive real-time monitoring and alert capabilities. It can notify administrators via email alerts when particular events occur, such as when users sign up for services or cancel subscriptions. Additionally, administrators can monitor in real-time Web access, Radius logs, CDR extract logs, FTP logs, and others.

Comprehensive Reporting

VoiceMaster^® provides comprehensive reporting capabilities which enable providers to manage their businesses more effectively. It offers multiple customizable reports including, accounting, revenue, expenses, call history by user and others.

Virtual Server Partitioning

VoiceMaster^® offers virtual server partitioning functionality which enables providers to quickly grow their businesses through leveraging relationships with third parties. By partitioning a single VoIP billing server, providers can lease its functionality to multiple resellers and generate revenues via revenue splits or by charging subscriber fees, monthly fees, etc.

Carrier Grade Reliability

VoiceMaster^® VoIP Billing offers improved system availability and reliability through support for redundant server configurations. Providers can set up an active and a passive billing server with periodic database replications between servers. The passive server can perform periodic status checks on the active one and can take over traffic if the latter becomes temporarily unavailable.

Modular Architecture

VoiceMaster^® utilizes modular architecture which allows high degree of product customization. Service providers benefit as they have the option to hand-pick functionality that they need and tailor VoIP billing to serve better their particular business needs.

Unlimited Rate Tables

VoiceMaster^® supports the creation and management of unlimited number of rate tables to ensure flexible rating and VoIP billing. Each rate table is assigned to a particular provider and used for billing of calls originated/terminated by that provider.

High Call Capacity

VoiceMaster^® VoIP Billing product is offered in standard and carrier editions to address the needs of both emerging and established telecoms and service providers. The standard edition supports up to 1,000 concurrent calls, whereas the carrier edition can handle up to 4,000 concurrent calls.